Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Some items are handmade and may require additional preparation time before shipping.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days

  • Europe & United Kingdom: 7–15 business days

  • Canada & Australia: 8–16 business days

  • Other countries: 10–20 business days

Delivery times are estimates and may vary due to customs or local postal services.

Shipping Costs

Shipping fees are calculated at checkout based on your location.

Customs & Duties

International orders may be subject to customs duties or import taxes depending on your country's regulations. These charges are the customer’s responsibility.

Incorrect Address

Please make sure your shipping address is correct before placing an order. We are not responsible for packages delivered to incorrect addresses provided by customers.

Contact

If you have any questions about shipping, please contact us:

Email: hello@rivelace.com